Script Editor

The EasyScripter Script Editor software uses familiar click, drag and drop actions allowing pages to be created, moved and connected; building scripts ranging from those with very basic functionality, to highly complex multi-level scripts.

With over 100+ controls and templates included as standard, the Script Editor functionality enables the fast implementation of new campaigns and also links incoming calls to specific scripts, enabling them to pop on the agents screen.

There are no limits to the number of pages or controls that can be used within a script, allowing for unparalleled flexibility.

Key Features:

Scripts can be created for inbound, outbound and data capture campaigns.
Simple, intuitive and non-technical interface.
Controls allow complex tasks to be carried out without programming knowledge.
Incorporate graphics, colour, sound, video, hyperlinks and web content to add depth to any script.
Make rapid changes to existing campaigns.
Visual Script Builder allows scripts to be created as flow diagrams.
Version control allows for campaign development without affecting the live environment.
Copy and transfer script functions allow the duplication of a script for use across multiple campaigns.
Audit function.
The capability to design multi-lingual scripts, with a current total of nine language translations: UK English, German, French, Spanish, Russian, Ukrainian, Hungarian, Turkish and Dutch.
Automatically launch scripts via CTI.