ININ
Interactive Intelligence Inc. is a global provider of unified business communications solutions for contact centre
automation, enterprise IP telephony, and business process automation.
The company has developed an all-in-one IP communications software suite that is scalable, offering single-platform
architecture with inherent multi-channel processing to deliver comprehensive applications minus the cost and complexity
introduced by multi-point vendors.
Founded in 1994 and backed by more than 3,500 customers worldwide, Interactive Intelligence is an experienced leader
delivering a comprehensive solution-set composed of premise-based and communications-as-a-service (CaaS) offerings,
including software, hardware, consulting, support, education and implementation.
In addition to a mature and expansive reseller channel, Interactive Intelligence also offers a wide range of services
via its Global Services teams (Support, Managed Services, Professional Services, Education, and CaaS) with approximately
150 service employees staffing offices in the U.S., U.K, Netherlands, Germany, Japan, Australia and Kuala Lumpur.
The Interactive Intelligence product line is ideal for mid to large-sized enterprises and contact centres, global 1,000
firms, and distributed organizations, including those with remote and mobile workers.
